The most important aspect of a self-insured insurance program is the prompt and proper payment of insurance claims generated by the employees of the employer. NM&A prides itself in the ability to pay promptly using auto adjudication and well-trained, experienced claims examiners. Our claims operation operates 24 hours per day to ensure the most accurate and efficient claims payments to the providers and employees. Turnaround time on "clean" claims is typically one day, and NM&A frequently audits the claims processing procedures to ensure quality.